Online purchases are eligible for a money back refund minus shipping charges within 14 days of the original shipment date from AMaVo.
- Please include your provided order form with your return.
- Please make note of the items you are returning on your order form and write in the reason for return.
- We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you have received a damaged or defective item, please call us at (605) 274-8674 or email us at email@example.com and we will take care of you.
- Lifestyle product, Accessories, Gift Cards, & Sale items are final sale.
- Returned clothing must be unworn, unwashed, with original tags attached. Items should be free of excessive fragrance, perfume, smoke or harsh odors.
- Please allow 2-3 business days for your return to process once the package has arrived back to us.
- Returns are sent back at your own discretion and return shipping fees are the responsibility of the customer. We cannot refund shipping fees.
Items returned after the 14 day timeframe from the original shipment will be refused. The original shipment date can be found in your shipping confirmation email.
You can bring your online purchase into the store to make your return to avoid additional shipping fees. Please bring your included order form in with your return.
In store purchases are subject to our in-store returns policy which is found on the bottom of the provided in store receipt.
1. Can I return online items back to the store?
Yes! Avoid additional shipping fees by simply bringing your online return back to our store along with your original order form and we will process your return there or help you swap out sizes on items if possible.
2. Can I return and item I purchased from your sale section?
All items purchased from our sale section and from our annual blowout sales are Final Sale and cannot be returned. This is true for both online and in store.
3. Where do I send my return package?
Please address your return to:
5015 S. Western Ave. Suite 260
Sioux Falls, SD 57108
- Online purchases of $100+ ship free. All other purchases are subject to our $5.99 shipping fee.
- Tracking numbers and shipment confirmations are sent to the email provided during the checkout process.
- We do not ship on Saturdays, Sundays, or holidays. Orders placed on Fridays or over the weekends will begin processing the following week.
- Please allow additional processing time during large blowout sales.
- We do not refund shipping fees.
In Store Pick Up
Local customers can utilize our FREE in store pick up when given the option at checkout.
You will be emailed when in store pick up packages are available. Please plan to pick up during our regular business hours.
In store pick up packages must be picked up within 30 days. Delayed pick ups will be sent a reminder email and given two weeks to respond before items are donated.